Order Status

What if I cannot locate my order number?

Can't find your order number? Not to worry. If you don't have an On account, you can sign up for one for free using the email used to place the...

What if my email is wrong on my order?

If the email used to place your order was not correct, don’t worry. Please get in touch with our Happiness Delivery team on +971-50-344-3730 and we will adjust the email...

Will I be kept informed of the status of my order?

Yes! As soon as your order and payment go through, you'll receive an order confirmation email. Once your order is dispatched from our Kuwait warehouse, you'll receive a shipping confirmation...

How will I know my order was successful?

When your order and payment go through, you will be directed to a confirmation page, and all is good! You will also receive a confirmation email with all your order...